“NOTICE OF PRIVACY PRACTICES”
THIS NOTICE
DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW
YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This Notice of Privacy
Practices describes how we may use and disclose your protected health
information to carry out payment or healthcare operations and for other
purposes that are permitted or required by law. It also describes your rights
to access and control your protected health information. “Protected health information”
(PHI) is information about you, including demographic information, that may
identify you and that relates to your past, present or future physical or
mental health or condition, the provision of health care to you, or the past,
present or future payment for the provision of health care to you.
We are required by
Federal law to maintain the privacy of protected health information and to
provide you with this notice of our legal duties and privacy practices with
respect to protected health information. We will adhere to all state and
federal laws or regulations that provide additional privacy protections.
We are required to abide
by the terms of this Notice of Privacy Practices, but reserve the right to
change the Notice at any time. Any change in the terms of this Notice will be
effective for all PHI that we are maintaining at that time. If a material
change is made to this Notice, a copy of the revised Notice will be mailed
within sixty (60) days of the revision to all individuals covered under the
plan at that time.
If you have questions
about any part of this Notice or if you want more information about the privacy
practices at Principal Life Insurance Company, please contact the Privacy
Compliance Department at PO Box 10826, Clearwater, Florida 33757-8826 or by
calling toll-free (800) 447-4701.
How We May Use or Disclose Your Health Information.
The following categories
describe the ways that we may use or disclose your health information. For each
category of uses and disclosures, we will explain what we mean and present some
examples. Not every use or disclosure will be listed, however all the ways we
are permitted to use and disclose information will fall within one of the
categories.
Treatment,
payment or healthcare operations.
Federal law permits
Principal Life Insurance Company to use and disclose your PHI without your
authorization or consent for the purposes of treatment, payment and healthcare
operations.
¨ Treatment.
Treatment refers to the
provision, coordination, or management of health care and related services by a
doctor, hospital or other health care Provider. As a health plan we do not
provide treatment.
¨ Payment.
We may use or disclose
information about you to determine eligibility for plan benefits, obtain premiums,
facilitate payment for the treatment or services you receive from healthcare
Providers, determine plan responsibility for benefits, or to coordinate
benefits. For example, payment functions may include sharing PHI with Medicare
or other health plans for purposes of coordination of benefits; reviewing PHI
to determine medical necessity of services received; providing PHI to vendors
for the collection and payment of fees for Prescription Drug Card benefits.
¨ Healthcare Operations.
Healthcare operations
refer to the basic business functions necessary to operate as an insurance
plan. Some examples of uses and disclosures permitted as part of healthcare
operations include but are not limited to, the disclosure of PHI for
underwriting, premium rating and other activities relating to plan coverage;
conducting or arranging for medical review, legal services, audit services, and
fraud and abuse detection programs. We may disclose PHI to consultants who
provide legal, actuarial and auditing services to the plan. Operations also
include the use and disclosure of PHI for business planning, management and
general administration of the plan. We will share your protected health
information with third party “business associates” that perform various
activities (e.g., claim administration services) on behalf of the plan.
Other uses and
disclosures permitted without authorization.
Federal law also allows a health plan to use and disclose PHI, without your
authorization or consent, in the following ways:
¨ To you or a personal
representative designated by you or designated by law to act for you.
¨ To the Secretary of
Health and Human Services (HHS) or any employee of HHS as part of an
investigation to determine our compliance with the Federal Privacy laws.
¨ To a Business Associate
as part of a contracted agreement to perform services for the health plan.
¨ To legally authorized
public health authorities such as the Food and Drug Administration, to report
adverse reactions to controlled medications.
¨ To a health oversight
agency, such as the Insurance Commissioner’s office, to respond to inquiries or
investigations of the plan or requests to audit the plan.
¨ For law enforcement
purposes such as in response to a court order, subpoena, discovery request or
other lawful judicial or administrative proceeding.
¨ As required by law.
¨ As required to comply
with Worker’s Compensation or other similar programs established by law.
¨ As necessary, to assist
medical examiners and funeral directors to carry out their duties.
¨ To organ procurement organizations or other such agencies to assist in the
procurement of organs for transplantation.
¨ For research purposes.
¨ To avert a serious
threat to the health or safety or yourself or another person or the public.
¨ For some specialized
government functions. For example, the Department of Veterans Affairs may use
or disclose your PHI to determine eligibility or to provide benefits under the
department.
The examples of uses and
disclosures listed above are not provided as an all-inclusive list of the ways
in which PHI may be used. They are provided to describe the general uses and
disclosures that may be made.
Uses and
Disclosures Requiring an Opportunity to Agree or Disagree
¨ Unless you object, we
may disclose to a member of your family, a close friend or any person you
identify, your PHI that directly relates to that person’s involvement with the
payment related to your health care. If you are unable to agree or object to
this disclosure and in our professional judgment it is in your best interest to
do so, we will disclose only such information is relevant to that individual’s
involvement in your care. For example, if we receive a telephone call regarding
the payment status of a claim submitted to us, we will release only the information
related to that particular claim.
Other uses and
disclosures of your PHI will only be made upon receiving your valid written
authorization. You may revoke an authorization at any time by providing written
notice to us that you wish to revoke an authorization. We will honor a request
to revoke as of the day it is received and to the extent that we have not
already used or disclosed your PHI in good faith with the authorization.
YOUR RIGHTS IN RELATION TO PROTECTED HEALTH INFORMATION
Right to Request
Restrictions on Uses and Disclosures.
You have the right to
request that the plan limit its uses and disclosures of PHI in relation to
treatment, payment or healthcare operations. You also have the right to request
the plan restrict the disclosure of PHI to family members or personal
representatives. Any such request must be made in writing to the Privacy
Compliance Office listed in this Notice and must state the specific restriction
and to whom the restriction should apply.
The plan is not required
to agree to the restriction that you request. However, if it does agree to the
requested restriction, it may not violate that restriction except as necessary
to allow provision of emergency medical care to you.
Right to Request
Confidential Communications.
You have the right to
request that communications involving PHI be provided to you at an alternative
location or by alternative means. The plan is required to accommodate any
reasonable request if the normal method of disclosure would endanger you and
that danger is stated in your request. Any such request must be made in writing
to the Privacy Compliance Office listed in this notice.
Right to Access
Your Protected Health Information.
You have the right to
inspect and copy your PHI that is contained in a designated record set for as
long as the plan maintains the PHI. A designated record set may contain claim
information, premium records and any other records the plan has created in
making claim and coverage decisions relating to you. Federal law does prohibit
you from having access to the following records: psychotherapy notes;
information complied in the reasonable anticipation of, or for use in a civil,
criminal or administrative action or proceeding; and PHI that is subject to a
law that prohibits access to that information. If your request for access is
denied, you may have a right to have that decision reviewed. Requests for
access to your PHI should be directed to the Privacy Compliance Office listed
in this Notice.
Right to Amend
Protected Health Information.
You have the right to
request that PHI in a designated record set be amended for as long as the plan
maintains the PHI. The plan may deny your request for amendment if it
determines that the PHI was not created by the plan, is not part of the
designated record set, is not information available for inspection, or that the
PHI is accurate and complete. If your request for amendment is declined, you
have the right to have a statement of disagreement included with the PHI. The
plan has the right to include a rebuttal to your statement, a copy of which
will be provided to you. Requests for amendment of your PHI should be directed
to the Privacy Compliance Office listed in this Notice.
Right to Receive an Accounting of Disclosures.
You have the right to
receive an accounting of all disclosures of your PHI that the plan has made, if
any, for reasons other than disclosures for treatment, payment or healthcare
operations, as described above, disclosures made to you or your personal
representative and disclosures made pursuant to a valid authorization received
from you. Your right to an accounting of disclosures applies only to PHI
created or received by the plan after April 14, 2003 and cannot exceed a period
of six years prior to the date of your request. Requests for an accounting of
disclosures of your PHI should be directed to the Privacy Compliance Office
listed in this Notice.
Right to Receive
a Paper Copy of this Notice.
You have the right to
receive a paper copy of this Notice upon request. This right applies even if
you have previously agreed to accept this Notice electronically. Requests for a
paper copy of this Notice should be directed to the Privacy Compliance Office
listed in this Notice.
COMPLAINTS
If you believe that your
privacy rights have been violated, you may file a compliant with the plan or
the Secretary of Health and Human Services. The plan will not retaliate against
you for filing a complaint.
Complaints filed with the
plan should be filed in writing to:
Privacy Compliance Office
PO Box 10826
Clearwater, FL 33757-8826
Complaints to the Secretary of Health and Human Services should be filed in
writing to:
US Department of Health and Human Services
200 Independence Ave. SW
Washington, DC 20201
PRIVACY CONTACT INFORMATION
If you have any questions regarding this Notice you may
obtain additional information by writing to:
Privacy Compliance Department
PO Box 10826
Clearwater, Florida 33757-8826
Or by calling
(800) 447-4701
EFFECTIVE DATE OF NOTICE
This Notice becomes effective on April 14, 2003.